Service Agent Installation Guides and NotesThe guides are organised by panel manufacturer, panel type, and CTU revision. If there's a guide that you'd like to see that's not in the library let us know and we'll create one. We'll continue to add to this area of our website as new equipment is made available.
What are the different technologies?2G, 3G, 4G, and 5G are different generations of cellular network technologies, each offering varying levels of speed, capacity, and capabilities. Here's a brief overview of each:
What's happening with 2G and 3G. Are they being shut down?In New Zealand all of the cellular networks have announced plans to shut down their 3G networks to free up resources for the newer technologies. There's a summary below for each network with their plans for 3G. One NZ is the only network in New Zealand currently offering 2G services.
Spark Spark have announced that they'll be closing down the 3G network towards the end of 2025. See details here Spark 3G shutdown. One NZ One NZ have announced that they'll start to shutdown their 3G network from September 2024. See details here One NZ 3G shutdown. 2Degrees 2Degrees have also announced they will be shutting down their 3G network towards the end of 2025. See 2Degrees 3G shutdown. Join us at the upcoming Fire NZ conference and exhibition in Auckland, taking place from October 3rd to 5th. We're excited to announce that we'll be hosting a stand, showcasing our latest industry services. We invite you to stop by and have a conversation with us. We can't wait to meet you at the event!
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