7 out of 8 commercial building owners rely on someone else hearing their fire alarm and then taking action to save their asset. Is that a risk you want to take?
What do we do?
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AFAM has created the market leading fire alarm monitoring system, trusted by major corporations and property owners of all sizes nationwide to ensure the fire service and service agents are automatically notified of a fire or an alarm system fault.
This is supported 24 x 7 by an established local team, who can build your monitoring system within 24 hours, which can then be integrated into your existing alarm setup. Building owners have the peace of mind that their people are protected, their prize assets are being monitored, and any fires and faults are acted upon immediately. |
Overview Brochure
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Why choose us?
About AFAM Brochure
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Unlike larger foreign owned alarm monitoring providers, we are a NZ based, expert team, with significant knowledge of the local market, supporting the market leading product that gives you specific insights, delivered to any device of your choice, so you have peace of mind wherever you are, 24 hours a day.
You are not locked into a long-term contract, and billing is transparent and flexible. With our system, Service agents save time and cost on installation and ongoing maintenance, creating efficiencies in the way they work, as they often know exactly what the faults are in real time. |
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Connection Information
No Long Term
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Flexible Purchase &
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In Panel & Small Form
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Streamlined Connection
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Fire Alarm Monitoring & Notifications
Fire Alarm MonitoringAFAM monitors your buildings fire alarm system and automatically notifies you, your service agent, and FENZ if there is a Fire, Defect, or other event.
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FENZ Direct ConnectionAFAM directly connects your buildings Fire Alarm System to FENZ to meet your building WOF requirements. When a fire occurs FENZ are automatically notified.
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Service Agent NotificationsAFAM notifies your fire alarm service agent about any faults, fires and other events so they can maintain your system and keep your building protected.
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Enhanced InformationAFAM provides rich technical information about the fire alarm system. This allows your service agent to better maintain your alarm, saving you money.
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Multiple Access OptionsAFAM's monitoring system includes a customer portal, mobile website, automated reporting, and notifications via email, SMS, and mobile phone Apps.
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Additional Device MonitoringAFAM's CTU has a number of additional inputs that can be used to interface with and monitor other systems such as pumps, fans, freezers and other equipment.
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About
Our HistoryAutomatic Fire Alarm Monitoring Ltd (AFAM) was formed in 2005 by an assortment of fire alarm service agents, and fire equipment manufacturers.
AFAM was formed by the industry, for the industry, to provide fire alarm monitoring services for building owners and service agents. New Zealand owned and operated, we are the only licensed fire alarm monitoring provider who is dedicated to fire alarm monitoring. |
Present DayAFAM is currently the fastest growing accredited provider of fire alarm monitoring in New Zealand by market share.
We've developed, implemented, and continue to invest in our monitoring network. We use the latest technology to ensure that our monitoring network is robust, secure, and highly fault tolerant. We are continually looking at the services we provide to see what else we can do to help building owners and the industry. |
Our FutureAFAM will continue to innovate, and take advantage of new technology, to ensure that we provide the services that our customers want and that add value.
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Connections
Fire and Emergency New Zealand (FENZ) Direct Connection
Using AFAM to directly connect your buildings fire alarm system to FENZ means that your building is protected 24/7, even when no one is there. Our entirely automated system will monitor your fire alarm system and should a fire, or other event, occur we will notify FENZ electronically with full details of the event so that they can take appropriate action. AFAM is a fully accredited FENZ provider.
No Long Term Contract Required
Some of our competitors feel the need to lock you into a long term contract with onerous conditions around renewals and cancellations. We don't see the need to do that. At AFAM we're confident that the service we provide is efficient, cost effective, and that you'll enjoy the other benefits that come from connecting your fire alarm system with us.
Flexible Purchase & Invoice Options
AFAM can provide your fire alarm monitoring either direct to you, or via your fire alarm service agent. We can either invoice you monthly, or quarterly, for your monitoring, the choice is yours.
Monitoring Additional Systems
Do you need to know when a door is opened, or a pump starts? What about when a temperature sensor activates? Power has been lost to a freezer? Low pressure in a pneumatic system? The CTU includes additional inputs which can be configured to alert just about anyone to just about anything often at no cost.
Streamlined Connection Process
We make connecting your fire alarm with AFAM a simple, hassle free, process. Contact us using the button below and one of our trained staff will answer your questions or start the connection process with you.
System Operation
How does it work?
This diagram shows how our system operates.
AFAM arrange for a CTU to be installed and connected to your fire alarm panel. The CTU monitors your fire alarm panel 24/7. When an event occurs, such as a fire or fault, the CTU communicates with our Automated Monitoring System which then electronically:
All messaging and communications are automated and happen within seconds of the event occurring. The AFAM monitoring system includes many features to ensure that it is robust and fault tolerant and that your building will always be protected. The CTU has battery backup and two independent cellular connections to ensure it can always communicate with the Automated Monitoring System. The Automated Monitoring System is distributed across two geographic regions in New Zealand. Communications between the Automated Monitoring System and FENZ is via diverse, commercial, dedicated high speed networks.
- Notifies FENZ, who In the event of a fire will automatically dispatch a fire truck(s)
- Notifies your service agent so they are aware of the issue and can respond
- Notifies you, if you have elected to be notified
All messaging and communications are automated and happen within seconds of the event occurring. The AFAM monitoring system includes many features to ensure that it is robust and fault tolerant and that your building will always be protected. The CTU has battery backup and two independent cellular connections to ensure it can always communicate with the Automated Monitoring System. The Automated Monitoring System is distributed across two geographic regions in New Zealand. Communications between the Automated Monitoring System and FENZ is via diverse, commercial, dedicated high speed networks.
Event Notifications
Service agents and building owners have the option of receiving notifications via email, txt, and our mobile phone apps. Each notification contains:
The web portal works across desktops, laptops, and mobile devices such as phones and tablets meaning no matter where you are, or what type of device you have, you can get the very latest information on your system.
- Details about the event that's happened, when it's occurred, and the fire alarm system
- A link that allows direct access into our web portal. The portal shows more detailed information about the fire alarm system and its recent events.
The web portal works across desktops, laptops, and mobile devices such as phones and tablets meaning no matter where you are, or what type of device you have, you can get the very latest information on your system.
Enhanced Fire Panel Information
Modern fire alarm panels provide rich detailed information on the current state and effectiveness of the fire protection system. When an event occurs such as a fire or fault, these panels are capable of providing very detailed information, often down to which detector in which location in a building has sensed an issue.
AFAM have developed our systems so that they integrate with nearly all fire alarm panels able to give enhanced information. We make this information available to your fire alarm service agent so that they can ensure that your system is working optimally. When service agents have this information they're able to reduce false alarms and perform more targeted maintenance which saves time and money.
AFAM have developed our systems so that they integrate with nearly all fire alarm panels able to give enhanced information. We make this information available to your fire alarm service agent so that they can ensure that your system is working optimally. When service agents have this information they're able to reduce false alarms and perform more targeted maintenance which saves time and money.
Reports
As well as event notifications via txt and email, and access to the mobile friendly web portal, AFAM has a library of automated reports available. These can be scheduled to be run at a time and frequency that suits you and will be emailed as a PDF. Included in the library are reports for both building owners and service agents and if we don't have a report in the library that suits your specific need we can often create one for you at no cost.
CTU Small Form Factor with In Panel Options
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The CTU has been designed to integrate seamlessly with modern fire alarm panels. Multiple installation options exist for retrofitting the CTU to communicate with a fire alarm system. The CTU has been deliberately designed to have a small footprint which enables it to be installed in a small box alongside the fire alarm system. For some panels, it's possible to install the CTU inside the fire alarm panel itself saving both time and money during the installation process.
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Contact
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Complete the form and one of our trained Fire Monitoring advisers will be in touch.
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Automatic Fire Alarm Monitoring Ltd (AFAM)
Phone: 03 341 0464 Email: [email protected] Address: 569 Wairakei Road, Burnside, Christchurch, 8053 Postal: PO Box 79175, 210 Withells Road, Avonhead, Christchurch, New Zealand |
