Last WeekWe explored AFAM’s Reports & Analytics — what’s available and how you can access it. If you missed it, you can catch up here Reporting & Analytics. This Week: AFAM Property Portfolio PortalThis week, we’re taking a closer look at the AFAM Property Portfolio Portal, which we introduced briefly a few weeks ago. OverviewThe AFAM Property Portfolio Portal is designed for property owners and managers with multi-property portfolios. Traditionally, visibility into the state of fire alarm systems relies on updates from service agents. The Portfolio Portal changes that — giving owners and managers direct, independent access to live system information across all their properties. At a glance, you can see the overall state of your portfolio, then drill down to granular, real-time data — even individual IoT detector-level information where available. DashboardWhen you first log in, you’ll see a comprehensive dashboard summarising key details across your portfolio, including:
AFAM’s monitoring equipment natively supports IoT detector-level access for a wide range of panels and installation types. See our compatibility guide. Map & Table ViewsFrom the dashboard, you can move into a map view (with a familiar maps style interface) or switch to a table view if you prefer structured data. As you would expect with the map view, the level of detail changes as you zoom in revealing street data, buildings, and features such as parks and trees. Both views allow you to filter by:
Selecting a property reveals key details such as:
IOT Detector Level InformationFor properties with IoT connectivity, the portal offers deep, detector-level visibility — showing detector types, zones, states, and recent changes. Where available, floorplans can be uploaded, allowing detectors to be placed visually on each level. Their icons update in real time to reflect live status and individual detector history can be accessed. For multi-storey, or larger single storey properties, multiple floorplans can be uploaded to best represent the property. (The example shown here displays live data from a seven-storey building in Wellington.) Access & CostAccess to the portal is completely free. We actively encourage property owners and managers to take advantage of it. Please contact our support team who can enable access to it for you. Brochure & DemoIf you manage multiple properties, or have clients who could benefit from the portal, you can download our overview brochure by clicking on the image below. We’d also be happy to arrange a live demo to walk you through the platform and answer any questions — just get in touch. Coming Next WeekNext week, we’ll take a short break from our usual product and service deep-dives to share some exciting news about AFAM. We’ll also be announcing a major new feature launch and providing updates on a few developments we’ve mentioned in recent weeks.
What is Enhanced / IoT Detector Level Information?In last week’s newsletter and blog, we introduced Enhanced / IoT Detector-Level Information—what it is, and why it’s so valuable. If you missed it, you can catch up here. How can I access it?Through AFAM’s systems and services, accessing Enhanced / IoT Detector-Level Information is straightforward and intuitive. Messaging and Paging
AFAM AlarmTech AppAFAM Property Portfolio PortalWe’ve recently released the AFAM Property Portfolio Portal, designed specifically for property owners and managers with larger portfolios. We’ll be sharing a detailed overview in the coming weeks, but here’s a preview of what’s possible. When a property has Detector-Level IoT Information enabled, the portal allows you to:
The images below provide examples of these capabilities. In our upcoming article, we’ll go further—showcasing not just 2D views but also the powerful 3D visualisations available within the portal. AFAM Solomon Service Agent Web PortalAll of the information outlined above is also available to service agents through our Solomon web portal. Solomon works seamlessly on any web-enabled device—whether it’s a phone, tablet, laptop, or PC—so you can conveniently access the information from the device of your choice. Automated ReportingThe fifth way to access this information is through our library of automated reports. These reports provide both current system states and recent state histories for the fire alarm panels you manage. They can be scheduled to run on a recurring basis and are delivered in your choice of PDF or Excel format. Coming Next WeekNext week, we’ll step back and give you a big-picture view of how the different parts of our monitoring system and services connect, so you’ll have a clear understanding of how everything fits together in context.
We’ll walk through:
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