Brochures, Portals, and Apps

This Week

This week we had planned to take a detailed look at the new Site Map Portal, but we’re going to save that for next time while we finish the supporting videos.

Instead, we’ll cover some developments across the other portals, upcoming app releases, and a few general updates.

Brochure for BDMs and Account Managers

We’ve created a brochure specifically for Service Agents BDMs and Account Managers to use with customers and key accounts. 

The brochure helps explain how AFAM’s additional free services, including the Property Portfolio Portal and floor plan functionality, provide added value and benefits to building owners and property managers. 

Before making it generally available, we’re looking for feedback. If you’re a BDM or Account Manager who thinks this may be useful and you’d like to review the brochure, let us know and we’ll send you a copy.

Property Portfolio Population Reporting

If you’ve recently had a demo of the Property Portfolio Portal, you may already have seen this feature we’re close to releasing.

The idea is to assign a score to each individual property based on factors such as recurring defects, aged defects, testing history, and other key indicators. These scores are then combined to create an overall portfolio score.

This allows you to compare your portfolio against anonymised portfolios of a similar type, while also identifying the individual sites and contributing factors that may benefit from remedial work to improve the overall score.

We’ll share more details and examples of this feature in action very soon.

New Apple Version of the AlarmTech App

The updated Apple version of the AFAM AlarmTech App will be released within the next couple of days.

There’s nothing special required to upgrade — the app will update automatically in the same way as your other apps.

This release brings the Apple version in line with Android and includes:

• New controls for selecting which message types generate notifications and alerts
• A new rules engine that allows alerts based on specific words or phrases
• Improved user interface and usability
• General performance improvements and bug fixes

The rules engine can be particularly useful for identifying specific defect types or prioritising notifications for key customer sites.

AFAM AlarmTech App Usage

The AFAM AlarmTech App is now being used by just under 100 companies and branches.

We considered offering something special to the 100th group to sign up, but it’s difficult to discount something that’s already completely free.

Remember, the app allows you to view all properties you manage or maintain — not just those monitored by AFAM.

If you’d like to get set up, or would like a walkthrough of the functionality, get in touch and we can arrange a demo or assist with onboarding.

Auckland Monitoring Equipment Spares

Just a reminder that we maintain a full inventory of monitoring equipment spares at our Auckland office.

If you’re in Auckland and urgently need equipment or parts, contact the office and we’ll arrange the fastest possible shipment.

Out and About

Over the next two weeks our team will be in Dunedin, Gore, Hamilton, Invercargill, and Wellington, alongside our teams based in Auckland and Christchurch.

If you’d like to meet, ask questions, or arrange a demo, feel free to get in touch.

Next Time

​In our next newsletter, we’ll take a deeper dive into the Site Map Portal, with more detail, visuals, and a look at additional enhancements currently in development.