AFAM News & updates

Last Week

We took an in-depth look at the AFAM Property Portfolio Portal and how it benefits property owners and managers. If you missed it, you can catch up here AFAM Property Portfolio Portal.

This Week: News & Updates

We’re taking a short break from our usual product focus to share some exciting news and updates we’ve been eager to tell you about.

Auckland based Business Development Manager

You may have seen on Seek that we’re hiring an Auckland-based Business Development Manager — if not, you can view the listing here: Business Development Manager.

This role will strengthen our presence across Auckland, Hamilton, and Tauranga, helping us build new relationships and support existing ones. The BDM will manage key accounts, work closely with service agents and property managers, and act as the voice of the customer to help shape our products and services.

If you know someone who might be interested, please share the link with them.

Auckland Office

We’ve been planning to open an Auckland office for some time — and with the new BDM role, the timing is right.

The new office will host our Auckland-based team and hold a small amount of monitoring equipment and spares for the region. We’ll start small, likely in a shared office while we establish operations. We’re currently looking at locations in Penrose or Mount Wellington and have a couple of possible options.

If your business has space available to sublet in that area or close by, we’d love to hear from you. We’ll share more details once the location is confirmed.

Installatiton Videos

Our new installation videos are ready! There’s one covering in-panel CTU installations and another for in-box installs. You can watch them via the links below or in the Resources section on our website.

We’d love your feedback — and if there are other topics you’d like us to cover, let us know.

New CTU in Development

Earlier this year, we quietly began a ground-up redesign of our CTU monitoring hardware.

Our current CTU has served the industry well for a decade, evolving through multiple improvements — but we’re now building a platform that can support new features and capabilities the current one can’t.

It’s a complex process, and you’ll start seeing the new hardware next year. In an upcoming article, we’ll share more about what’s coming — but if you have suggestions or feature requests, we’d love to hear them.

Let’s just say… this new CTU will be unlike anything currently available in New Zealand (and beyond).

New Service Agent Features in Solomon

For our service agents — the wait is over! The IoT detector-level floorplan information previously available only in the AFAM Property Portfolio Portal is now being rolled out within Solomon to beta users and will be available to everyone in the next two weeks.

This feature lets you view live detector-level data on floorplans, query individual detector history, and much more.

We’ll cover this in more detail in an upcoming newsletter focused on Solomon’s new features.

Coming Next Week

Next week, we’re diving into backup power sources — batteries vs. super capacitors. We’ll explore how they differ, what AFAM supports, and when (and why) to use each.